Compliance

Crown and Consign Compliance, Authenticity, and Product Disclaimer Policy

Crown and Consign operates as a premier secondary market reseller and consignment platform specializing in pre-owned high-value goods. This Compliance, Authenticity, and Product Disclaimer Policy establishes our operational disclosures, intellectual property boundaries, product liability limitations, and verification standards. By accessing our website, using the Crown and Consign mobile application, or purchasing items from our catalog, you acknowledge and agree to the disclaimers and compliance terms set forth below.

  1. Pre-Owned and Used Condition Disclosure
    All merchandise offered, displayed, and sold by Crown and Consign is used, pre-owned, or vintage, unless explicitly and unequivocally designated as "New in Box" or "Unused" in the item description.

    This pre-owned status is clearly disclosed across our website, mobile app listings, product descriptions, and purchase agreements. Because items are previously owned, they may exhibit varying degrees of prior wear, patina, cosmetic handling marks, or minor operational age. The purchase of pre-owned merchandise carries inherent aesthetic and mechanical characteristics that are fully acknowledged and accepted by the purchaser upon order placement.
  2. Independent Reseller Status and Brand Non-Affiliation
    Crown and Consign is an entirely independent secondary market reseller and consignment entity. We do not manufacture, design, license, or produce any of the branded products sold on our platform.

    Crown and Consign is not affiliated, associated, authorized, endorsed by, or in any way officially connected with the third-party brand owners, original equipment manufacturers, or trademark holders whose products are displayed on our website or mobile application. All brand names, trademarks, logos, service marks, and model designations mentioned on our platform belong strictly and exclusively to their respective trademark holders. Reference to these brands is conducted strictly for nominative, descriptive, and identification purposes in connection with secondary market reselling.
  3. Legitimate Vendor Sourcing and Authenticity Verification
    Crown and Consign is committed to enforcing anti-counterfeiting standards. Every item offered for sale through our web platform, mobile app, or consignment channel is sourced strictly from verified consignment clients, established secondary market suppliers, or legitimate commercial trade vendors.

    Prior to listing, every product undergoes a comprehensive authentication process conducted by our internal specialists and third-party verification tools. This evaluation includes physical inspection, material analysis, hardware examination, serial number/date code cross-referencing, and archival documentation checks. We guarantee that all items sold are authentic pre-owned merchandise sourced through legitimate supply avenues.
  4. Limitation of Product Liability and Product Use Disclaimer
    Crown and Consign acts strictly as a secondary reseller of pre-owned items and assumes no liability or responsibility for the subsequent use, operation, maintenance, alteration, or performance of products after delivery.

    Because we are not the original manufacturer, Crown and Consign explicitly disclaims all warranties—express, implied, statutory, or statutory fitness for a particular purpose—regarding the structural durability, battery lifespan, technical operation, or safety of any pre-owned product. Crown and Consign shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages, personal injuries, or property losses arising from the use, misuse, modification, or operational failure of any item purchased through our store or mobile app.
  5. Website and Mobile App Content Accuracy
    We make every reasonable effort to ensure that product condition descriptions, high-resolution photographs, dimensions, and specifications presented on our website and the Crown and Consign mobile application are completely accurate. However, due to lighting variations, screen display settings, and the unique physical nature of pre-owned goods, minor visual discrepancies may occur. Crown and Consign does not warrant that product descriptions, imagery, or pricing data are entirely error-free, and we reserve the right to correct minor typographical or clerical errors prior to fulfillment.
  6. Regulatory and Trade Compliance
    Crown and Consign operates in full compliance with federal, state, and local commercial laws governing second-hand dealer operations, consignment regulations, and consumer protection laws. We maintain mandatory transaction ledgers, enforce strict identity verification for consignment intakes, and cooperate fully with law enforcement agencies and regulatory bodies regarding secondary market asset tracing.
  7. Indemnification
    By purchasing merchandise from Crown and Consign, you agree to indemnify, defend, and hold harmless Crown and Consign, its officers, directors, employees, agents, and representatives from and against any claims, liabilities, losses, damages, costs, or expenses (including legal fees) resulting from your violation of this policy or your use, resale, or modification of any purchased pre-owned item.
  8. Jurisdiction and Governing Law
    This Compliance, Authenticity, and Product Disclaimer Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action, dispute, or proceeding arising under or relating to this policy shall be brought exclusively in the state or federal courts located in Los Angeles County, California.
  9. Contact Details for Legal and Compliance Inquiries
    For legal notices, compliance questions, or trademark inquiry communications, please contact our corporate office:

    Crown and Consign
    Legal & Compliance Department
    1005 Glendon Ave, Ste 79
    Los Angeles, CA 90024
    Email: clientcare@crownresale.com
    Phone: (800) 819-2350